Trouble with US Marketplace
Someone please help I WILL PAY IF YOUR HELP WORKS. Last year I created this seller account to sell in the United States. I shortly after decided to close the account because I wasn’t interested. Now I am interested again and want to start selling on Amazon. I verified my identity with a utility bill to reverify and am now set in the European market place, but that’s not where I am or want to sell. I am in the US and want to sell within the US but since I closed this account last year it shows as “terminated” next to the US, Canada, and Mexico market place. Due to this I only have access to European market places. I want to re-register for the US Market place but when I click register for North American market it simply doesn’t work and just makes me click on one of the European market places that I’m already verified for. Seller support first said I had to reverify my identity for it to work but even after I did that successfully it still says terminated and I’m unable to register for the US market place. Please let me know what to do. Here is an image of what I am seeing.
3 replies
Seller_c8eBzCk0nWDdw
@Winston_Amazon Please see if you can help me I will pay you if it works.
Seller_ZVAz3d5lZuGid
Surely if you want to sell in US you should be asking on the US forum, not here in UK.
Also, if your original account was not properly closed, you may find that the new one might be linked to your old account, especially if using the same email, bank account etc. - just a thought. Cannot advise any further.
Simon_Amazon
Hello @Seller_c8eBzCk0nWDdw,
Here Simon from Amazon, happy to try and help.
When one of your seller accounts is terminated, you would need to use new credentials for registration.
Have you tried to contact Seller Support in regard to this issue?
Best,
Simon
