Subscribe and Save Product Out of Stock - What happens?
We ran into an issue for one of our products in which our replenishment was mishandled by Amazon resulting in the product being "OOS." We have 200 subscribers to this product. Are the subscribers' orders held/delayed until the product is back in stock and then auto-filled upon that date? Or do the auto-renewing shipments get skipped altogether?
Subscribe and Save Product Out of Stock - What happens?
We ran into an issue for one of our products in which our replenishment was mishandled by Amazon resulting in the product being "OOS." We have 200 subscribers to this product. Are the subscribers' orders held/delayed until the product is back in stock and then auto-filled upon that date? Or do the auto-renewing shipments get skipped altogether?
2 replies
Seller_z3XfkorVSmnEY
We only have S&S that Amazon has set up -- we didn't set any up. So, I don't know the answer, but I'm curious. (there's no way to 'watch' a post so I can come back later, so I must respond to get a notification).
Topher_Amazon
Hi @Seller_yLrcQPebLhvvp, I'll try to do some digging with my partners to see if I can get you an answer here. Beyond what you described, any chance you have a case opened with seller support with some of your particulars you can share for me to look into as well?
