Deactivated account for inauthentic product. What do Amazon acually want?
My account has been deactivated for a complaint over an inauthentic product.
Amazon have asked me to appeal the decision and give a action plan on what steps I'm going to take to ensure this doesn't happen again.
I have appeal this with a detailed plan of putting steps in place but they are still rejecting this and asking for more information.
As per usual they won't say exactly what they are after, so I am clueless to what steps they would want me to put in place?
Deactivated account for inauthentic product. What do Amazon acually want?
My account has been deactivated for a complaint over an inauthentic product.
Amazon have asked me to appeal the decision and give a action plan on what steps I'm going to take to ensure this doesn't happen again.
I have appeal this with a detailed plan of putting steps in place but they are still rejecting this and asking for more information.
As per usual they won't say exactly what they are after, so I am clueless to what steps they would want me to put in place?
2 replies
Seller_ZJhFeE3tNKzfh
You might need to share what you are appealing and your current action plan to get further help.
Simon_Amazon
Hello @Seller_IWqtNLzbsnG2B,
Here Simon from Amazon.
I followed up with the team and it seems that your account has been reactivated.
Could you please check and confirm?
Best,
Simon
