Video rejected because Illegal? Trying to understand video rejections
I can not for the life of me figure out why I have a video that continually gets rejected (after 4 edits it was rejected again, but for a totally different reason this time). I am trying to upload a video and the first time was my very first time and I did not realize I could not have my personal webpage anywhere. Rejected for personal information, no big deal fix that and again it taken down for personal information again (I am assuming its because at the end of the video I mention you can try these features yourself if you buy it). remove that and it gets rejected one more time, I can only assume because you could faintly make out the license plate of a 4wheeler in my video. So blurred those out fixing it yet again. This time it gets rejected because of "1. The video contains illegal content"
There is nothing illegal in the video at all. Its just me talking about an action camera. Please someone help me understand why this is happening so I can avoid these issues in the future. Is the fact I have now blurred out the license plate the illegal part?
Video rejected because Illegal? Trying to understand video rejections
I can not for the life of me figure out why I have a video that continually gets rejected (after 4 edits it was rejected again, but for a totally different reason this time). I am trying to upload a video and the first time was my very first time and I did not realize I could not have my personal webpage anywhere. Rejected for personal information, no big deal fix that and again it taken down for personal information again (I am assuming its because at the end of the video I mention you can try these features yourself if you buy it). remove that and it gets rejected one more time, I can only assume because you could faintly make out the license plate of a 4wheeler in my video. So blurred those out fixing it yet again. This time it gets rejected because of "1. The video contains illegal content"
There is nothing illegal in the video at all. Its just me talking about an action camera. Please someone help me understand why this is happening so I can avoid these issues in the future. Is the fact I have now blurred out the license plate the illegal part?
5 replies
Seller_0rXAME9V4LQSx
Is there music playing? Are there any product brands showing in the background at any point? Are you wearing branded clothing? All reasons we have had videos rejected.
Dougal_Amazon
Hello @Seller_38URZxFT2cxJ6,
My name is Dougal from the Community Manager Team and I would be happy to take a look and offer my opinion as to what might be going on. Have you opened a case or anything that can point me to your selling account so that I can review the videos myself?
If so, please provide the case ID here and I can access your submissions and take a look. If you have not and want me to look into it, please open a case with seller support requesting assistance with understanding the reason your video upload has not been accepted. Then post the case ID here and I will take a look.
I look forward to supporting wherever I am able.
Best, Dougal
