This email address is not the correct channel to submit an appeal
A couple of years ago, I updated the address for my business. However, Amazon still seems to have outdated information on file, and as a result, they’re unable to verify my address. The issue is that there’s no clear way to update my business information for reverification through their system.Every time I try to contact support for help, I receive the same automated response: “This email address is not the correct channel to submit an appeal.” I’m stuck in a loop with no progress and no direction on what to do next.What steps can I take to resolve this issue and get my business address verified on Amazon?
This email address is not the correct channel to submit an appeal
A couple of years ago, I updated the address for my business. However, Amazon still seems to have outdated information on file, and as a result, they’re unable to verify my address. The issue is that there’s no clear way to update my business information for reverification through their system.Every time I try to contact support for help, I receive the same automated response: “This email address is not the correct channel to submit an appeal.” I’m stuck in a loop with no progress and no direction on what to do next.What steps can I take to resolve this issue and get my business address verified on Amazon?
1 reply
Julia_Amzn
Hello @Seller_0EQEJmVR3IQ3M,
Thank you for posting. When you contact seller support, do you use the email address associated with your seller's account?
Kind regards, Julia.
