Hello everyone,

I’m reaching out to see if anyone else has faced a similar situation and how they were able to resolve it.

I have a Seller Central account that was originally registered with access to the US marketplace. However, due to an accidental action — possibly through the Global Selling dashboard — the US marketplace was removed from my account.

To clarify:

I have not created any duplicate seller accounts.

I am not attempting to open a new seller account.

I only want to reactivate the US marketplace on my existing account.

My business is legally registered in the US and I have all required documentation, including a valid EIN.

I’ve contacted Amazon Seller Support and have an open case, but unfortunately no resolution yet. I’ve also tried re-registering via the Global Selling portal, but keep encountering errors.

My UK marketplace account is still active (even though I never intended to sell there), but now I cannot get access to US-specific support either.

I’m hoping to hear from:

Anyone who has had the US marketplace accidentally removed and successfully re-enabled it

Anyone who has managed to escalate such cases effectively

This issue is having a serious impact on my business and I’d truly appreciate any advice or shared experiences that might help.

Thanks in advance!