I recently began selling on amazon and have been doing so with FBA.

If i hasn't been hard enough having to navigate myself through the entire process I now attempt to launch an Ads campaign, only to be told I may fall under HFSS restrictions.

I have spent the last three days and 10's of 10's of back and forth communication, with a variety of answers, saying that i look like ive done everything i need to but then it reverts back to a generic mail, saying remove any product that is HFSS etc......

I have created a document to state that it doesn't fall under any of the 13 categories. Not only that, just for reference I went onto the government website, calculated all the nutritional values and shown that it wouldnt even fall under for that.

My product is just a natural sleep aid supplement. It only holds 26 grams worth of an ingredient spread over 30 capsules, including pouch

None of the ingredients/contents have high levels at all

There are loads of other similar products all being advertised "sponsored"

It is very frustrating and I just need this category restriction to be lifted

Please Help, someone. Ive jumped through every hoop so far. this one just is not one that should hold me back

CASE ID 10628579932

Thanks in advance

Dan