Change size attribute request by Amazon

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Change size attribute request by Amazon

Amazon keep sending me emails to change size attribute, which is locked.

This is a reminder E-mail regarding the detail page update.Issue : size_name : Correct size 13 UK Child /1 UK (label 32/33) Incorrect size 13/13.5 UK Child/Kindly make the suggested updates and get back to us with an update so that I can request the Fulfillment Center to move the units to sellable.If the changes are not performed within the following 48 hours, this case will be resolved and the FC might proceed with the units as they see fit.

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I am brand representative but still it is locked for me.

I don't understand why they keep saying it is incorrect size. The another problem is that there is impossible to make range 13 UK child/1 (between child and adult boot sizes). The system doesn't allow it. That's why I created many years ago 13/13.5.

Could you explain for me what it means:

If the changes are not performed within the following 48 hours, this case will be resolved and the FC might proceed with the units as they see fit.

Kind regards

Jack

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Tags:Compliance, Listings, detail page
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