Won't accept my phone number

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Seller_irX3xVFr4rGDj

Won't accept my phone number

The number I used to use for my seller account is long gone, so I am changing it, but it will not accept my number because it's already in use for my personal amazon retail account. Anyway around this? I don't need two phones!

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Seller_mS10UjVYuuGor

Do you mean it is in use for a second selling account that is individual rather than professional selling account? If so you'll be breaking Amazon policy by having two accounts but I think you're saying it is related to a buying account.

If you do mean the number is associated with an Amazon buyer account, it is unlikely that is the issue. I have Seller Central, an Amazon business and Amazon personal accounts all on the same phone and get alerts from them all.

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Angie_Amazon

Hello @Seller_irX3xVFr4rGDj,

Thank you for participating in our forums, I'm Angie from UK forum team.

In this case, I recommend you to contact with seller support for guidance. To contact them, go to Seller Central > Help > Help and resources, or click here.

Make sure to add any error message received while entering your phone number to the case and screenshots if possible.

Regards,

Angie 🦋

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