Application for brand Brand is currently under review
I've been trying to get brand approval for weeks and it's been rejected. Now Application for brand is currently under review keeps this error pending and I cannot apply again.Can you please re-apply?I was in a difficult situation with my work and products always on hold.When I talk to the representatives, I am told that it is under a case investigation, but 15 days have passed. I need to fix this issue urgently.I want you to help. Please
Application for brand Brand is currently under review
I've been trying to get brand approval for weeks and it's been rejected. Now Application for brand is currently under review keeps this error pending and I cannot apply again.Can you please re-apply?I was in a difficult situation with my work and products always on hold.When I talk to the representatives, I am told that it is under a case investigation, but 15 days have passed. I need to fix this issue urgently.I want you to help. Please
6 replies
Seller_kIukTwdhvntAp
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. As a result, I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....
Seller_VsB3Xu1vL76aC
Thank you for the information, you are right.
CASE IDs 14916196771, 14863223711, 14774258501.
Dougal_Amazon
Hello @Seller_VsB3Xu1vL76aC,
My name is Dougal from the Community Manager Team and I am happy to assist.
Looks like your most up to date application is from 3/24/24 and was not included in your list of Case ID's. Although I did find all the other case ID's you mentioned in your Brand Applications dashboard. Since all those have been rejected and you only have 1 application with a "Pending Review" status, I will focus on that one.
As your application progressed through the Brand Registry enrollment process, a new case was created, specifically for the verification step. This case is also listed in your Brand Applications Dashboard on the Brand Registry site. Based off what I see, you closed this case using the 'Close this Case' button. brand Verification has a time limit which you unfortunately passed already so I have requested that the status of this application move to rejected so that you can apply again.
Typically, these requests take approximately 7 business days to complete, but I will update you here as soon as I get a response. You would also see the status of your application change from "Pending Review," to rejected on your Brand Application Dashboard. When that happens, you should be able to move forward with a new application.
Please, let me know if you have any other questions.
Best, Dougal
