Search Suppressed - Background isn't white enough
Hi,
I have some items flagged as a Seach Suppressed because “We believe the main image has a non-pure white background which is not permitted for this product type.” It’s true that the background was a coloured one but I summited several new images with the white background and the listings are still search suppressed (it’s been like that more than a week).
This is the image that is still flagged as “non pure white background” and I don’t know what else to do.
Thanks
Search Suppressed - Background isn't white enough
Hi,
I have some items flagged as a Seach Suppressed because “We believe the main image has a non-pure white background which is not permitted for this product type.” It’s true that the background was a coloured one but I summited several new images with the white background and the listings are still search suppressed (it’s been like that more than a week).
This is the image that is still flagged as “non pure white background” and I don’t know what else to do.
Thanks
57 replies
Seller_7VbclcPFFRTnc
You need to use some kind of photoshop or equivalent programme to remove the background
Im sure someone will come on and recommend a free programme. I think there may even be one on the amazon app
Seller_DTufFoxJuMU0M
I believe that the product has to also take up 80% of the photo, which this doesn’t
Try cropping it to remove a lot of that excess unnecessary “white”
Seller_BS5lg2keRs2QO
I think you can keep the shadow / have the product tilted slightly to maintain the 3d - it’s just the background needs to be whiter so it blends with Amazon’s page.
Seller_KjHQOlTKYaPEw
I’ve had a photo rejected by Amazon before, the reason given as having a Shadow
Seller_3TxhVJ1GuBSgl
Seller_zDUw7ekrB6OEy
We use remove.bg and find it ok for our needs.