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Seller_9qG6nvei97iAI

Unable to access Amazon ads account

I am unable to access my seller central ads account for more than a week. Despite raising ticket on Amazon, I have not received any response till date to get this issue fixed. When I go to Advertising > campaign manager , it shows page isn't working - redirected too many times, I cleared all cookies, changed internet connection, browser everything, still no hope.

If I go to Ad sales drop down from dashboard, I can access ads account from which it prompts to select our account and country, Once we do it, it loops to same selection. Nothing can be done to access campaign manager

My case 10408443802 is still open with Amazon. If anyone know how to regain my advertising access, pls let me know. Also My ads were running and I am worried if it keeps running and burn budget. Really challenging for sellers if advertising console doesn't function properly especially during this sales event.

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9 replies
Tags:Advertising, Advertising console
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Seller_9qG6nvei97iAI

Unable to access Amazon ads account

I am unable to access my seller central ads account for more than a week. Despite raising ticket on Amazon, I have not received any response till date to get this issue fixed. When I go to Advertising > campaign manager , it shows page isn't working - redirected too many times, I cleared all cookies, changed internet connection, browser everything, still no hope.

If I go to Ad sales drop down from dashboard, I can access ads account from which it prompts to select our account and country, Once we do it, it loops to same selection. Nothing can be done to access campaign manager

My case 10408443802 is still open with Amazon. If anyone know how to regain my advertising access, pls let me know. Also My ads were running and I am worried if it keeps running and burn budget. Really challenging for sellers if advertising console doesn't function properly especially during this sales event.

imgimg
Tags:Advertising, Advertising console
00
66 views
9 replies
Reply
9 replies
user profile
Adam_Amazon_

Hello @Virtual_Hub_432,

Are you still facing this issue?

Adam

00
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Seller_9qG6nvei97iAI

Unable to access Amazon ads account

I am unable to access my seller central ads account for more than a week. Despite raising ticket on Amazon, I have not received any response till date to get this issue fixed. When I go to Advertising > campaign manager , it shows page isn't working - redirected too many times, I cleared all cookies, changed internet connection, browser everything, still no hope.

If I go to Ad sales drop down from dashboard, I can access ads account from which it prompts to select our account and country, Once we do it, it loops to same selection. Nothing can be done to access campaign manager

My case 10408443802 is still open with Amazon. If anyone know how to regain my advertising access, pls let me know. Also My ads were running and I am worried if it keeps running and burn budget. Really challenging for sellers if advertising console doesn't function properly especially during this sales event.

imgimg
66 views
9 replies
Tags:Advertising, Advertising console
00
Reply
user profile
Seller_9qG6nvei97iAI

Unable to access Amazon ads account

I am unable to access my seller central ads account for more than a week. Despite raising ticket on Amazon, I have not received any response till date to get this issue fixed. When I go to Advertising > campaign manager , it shows page isn't working - redirected too many times, I cleared all cookies, changed internet connection, browser everything, still no hope.

If I go to Ad sales drop down from dashboard, I can access ads account from which it prompts to select our account and country, Once we do it, it loops to same selection. Nothing can be done to access campaign manager

My case 10408443802 is still open with Amazon. If anyone know how to regain my advertising access, pls let me know. Also My ads were running and I am worried if it keeps running and burn budget. Really challenging for sellers if advertising console doesn't function properly especially during this sales event.

imgimg
Tags:Advertising, Advertising console
00
66 views
9 replies
Reply
user profile

Unable to access Amazon ads account

by Seller_9qG6nvei97iAI

I am unable to access my seller central ads account for more than a week. Despite raising ticket on Amazon, I have not received any response till date to get this issue fixed. When I go to Advertising > campaign manager , it shows page isn't working - redirected too many times, I cleared all cookies, changed internet connection, browser everything, still no hope.

If I go to Ad sales drop down from dashboard, I can access ads account from which it prompts to select our account and country, Once we do it, it loops to same selection. Nothing can be done to access campaign manager

My case 10408443802 is still open with Amazon. If anyone know how to regain my advertising access, pls let me know. Also My ads were running and I am worried if it keeps running and burn budget. Really challenging for sellers if advertising console doesn't function properly especially during this sales event.

imgimg
Tags:Advertising, Advertising console
00
66 views
9 replies
Reply
9 replies
9 replies
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Adam_Amazon_

Hello @Virtual_Hub_432,

Are you still facing this issue?

Adam

00
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user profile
Adam_Amazon_

Hello @Virtual_Hub_432,

Are you still facing this issue?

Adam

00
user profile
Adam_Amazon_

Hello @Virtual_Hub_432,

Are you still facing this issue?

Adam

00
Reply
Follow this discussion to be notified of new activity