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Seller_y0z1Z0pLxLprG

Counterfeit without a Test Buy, what happen if i choose "I understand the policy and acknowledge the violation" ?

HI Everyone

i see few discussions on this subject, but i could not find any reply on what will happen if i accept the violation

i just want to state clearly that i purchase the product directly from the brand , and i also had a letter from the Brand allowing me to sale thire products on Amazon, however that was 2 years ago, and since than i am not working with that brand, i did provide Original Invoices for the products in question and as usual the department reject them without explaining WHY, this is something really not normal that i happen also with many areas in account health , and after many back and forth , the being removed with the same documents

however i never had an issue with "Counterfeit without a Test Buy" and from what i hear is if i do not provide a letter from, the brand , they will not remove it , but in general i do not want to admit for an accusation that is 100% false, since the products was purchased by us directly from the brand being aware that the product will be sold on amazon, as i stated we no longer carry the brand and we have odds and ends on the products that we looking to clear

my account is healthy with 260 Score, Customer Service Performance and Shipping Performance are way bellow target

my Policy Compliance is Healthy with 2 defect above and also we have 2 ASIN under Product Authenticity Customer Complaints that amazon refuse to accept my documents (invoices + letter from the brand owner that the products are 100% authentic, this is nightmare!!!)

so bottom line i want to know 2 things

1. if i accept the violation for the Counterfeit without a Test Buy, what will happen to my account

2. what happen if i just keep sending the same document till it reach someone that remove

3. Just Ignore it for now

Thank You

131 views
3 replies
Tags:Account Health, Product authenticity
10
Reply
user profile
Seller_y0z1Z0pLxLprG

Counterfeit without a Test Buy, what happen if i choose "I understand the policy and acknowledge the violation" ?

HI Everyone

i see few discussions on this subject, but i could not find any reply on what will happen if i accept the violation

i just want to state clearly that i purchase the product directly from the brand , and i also had a letter from the Brand allowing me to sale thire products on Amazon, however that was 2 years ago, and since than i am not working with that brand, i did provide Original Invoices for the products in question and as usual the department reject them without explaining WHY, this is something really not normal that i happen also with many areas in account health , and after many back and forth , the being removed with the same documents

however i never had an issue with "Counterfeit without a Test Buy" and from what i hear is if i do not provide a letter from, the brand , they will not remove it , but in general i do not want to admit for an accusation that is 100% false, since the products was purchased by us directly from the brand being aware that the product will be sold on amazon, as i stated we no longer carry the brand and we have odds and ends on the products that we looking to clear

my account is healthy with 260 Score, Customer Service Performance and Shipping Performance are way bellow target

my Policy Compliance is Healthy with 2 defect above and also we have 2 ASIN under Product Authenticity Customer Complaints that amazon refuse to accept my documents (invoices + letter from the brand owner that the products are 100% authentic, this is nightmare!!!)

so bottom line i want to know 2 things

1. if i accept the violation for the Counterfeit without a Test Buy, what will happen to my account

2. what happen if i just keep sending the same document till it reach someone that remove

3. Just Ignore it for now

Thank You

Tags:Account Health, Product authenticity
10
131 views
3 replies
Reply
3 replies
user profile
Seller_7LrAV0m5llaI7

user profile
Seller_y0z1Z0pLxLprG
1. if i accept the violation for the Counterfeit without a Test Buy, what will happen to my account
View post

You'll get a flag on your account that you admitted to selling Counterfeit inventory, which may lead to a future suspension, as acknowledging a violation may lower your account health rating.

user profile
Seller_y0z1Z0pLxLprG
2. what happen if i just keep sending the same document till it reach someone that remove
View post

Someone may eventually have common sense and approve your documents if your documents meet the requirements and if you keep escalating, or get the executive selling relations team involved.

user profile
Seller_y0z1Z0pLxLprG
3. Just Ignore it for now
View post

It would stay on your account as a violation for 180 days and the listing will never be available for you to sell again.

10
user profile
Atlas_Amazon

Hello @Seller_y0z1Z0pLxLprG

I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.

Respectfully,

Atlas

00
Follow this discussion to be notified of new activity
user profile
Seller_y0z1Z0pLxLprG

Counterfeit without a Test Buy, what happen if i choose "I understand the policy and acknowledge the violation" ?

HI Everyone

i see few discussions on this subject, but i could not find any reply on what will happen if i accept the violation

i just want to state clearly that i purchase the product directly from the brand , and i also had a letter from the Brand allowing me to sale thire products on Amazon, however that was 2 years ago, and since than i am not working with that brand, i did provide Original Invoices for the products in question and as usual the department reject them without explaining WHY, this is something really not normal that i happen also with many areas in account health , and after many back and forth , the being removed with the same documents

however i never had an issue with "Counterfeit without a Test Buy" and from what i hear is if i do not provide a letter from, the brand , they will not remove it , but in general i do not want to admit for an accusation that is 100% false, since the products was purchased by us directly from the brand being aware that the product will be sold on amazon, as i stated we no longer carry the brand and we have odds and ends on the products that we looking to clear

my account is healthy with 260 Score, Customer Service Performance and Shipping Performance are way bellow target

my Policy Compliance is Healthy with 2 defect above and also we have 2 ASIN under Product Authenticity Customer Complaints that amazon refuse to accept my documents (invoices + letter from the brand owner that the products are 100% authentic, this is nightmare!!!)

so bottom line i want to know 2 things

1. if i accept the violation for the Counterfeit without a Test Buy, what will happen to my account

2. what happen if i just keep sending the same document till it reach someone that remove

3. Just Ignore it for now

Thank You

131 views
3 replies
Tags:Account Health, Product authenticity
10
Reply
user profile
Seller_y0z1Z0pLxLprG

Counterfeit without a Test Buy, what happen if i choose "I understand the policy and acknowledge the violation" ?

HI Everyone

i see few discussions on this subject, but i could not find any reply on what will happen if i accept the violation

i just want to state clearly that i purchase the product directly from the brand , and i also had a letter from the Brand allowing me to sale thire products on Amazon, however that was 2 years ago, and since than i am not working with that brand, i did provide Original Invoices for the products in question and as usual the department reject them without explaining WHY, this is something really not normal that i happen also with many areas in account health , and after many back and forth , the being removed with the same documents

however i never had an issue with "Counterfeit without a Test Buy" and from what i hear is if i do not provide a letter from, the brand , they will not remove it , but in general i do not want to admit for an accusation that is 100% false, since the products was purchased by us directly from the brand being aware that the product will be sold on amazon, as i stated we no longer carry the brand and we have odds and ends on the products that we looking to clear

my account is healthy with 260 Score, Customer Service Performance and Shipping Performance are way bellow target

my Policy Compliance is Healthy with 2 defect above and also we have 2 ASIN under Product Authenticity Customer Complaints that amazon refuse to accept my documents (invoices + letter from the brand owner that the products are 100% authentic, this is nightmare!!!)

so bottom line i want to know 2 things

1. if i accept the violation for the Counterfeit without a Test Buy, what will happen to my account

2. what happen if i just keep sending the same document till it reach someone that remove

3. Just Ignore it for now

Thank You

Tags:Account Health, Product authenticity
10
131 views
3 replies
Reply
user profile

Counterfeit without a Test Buy, what happen if i choose "I understand the policy and acknowledge the violation" ?

by Seller_y0z1Z0pLxLprG

HI Everyone

i see few discussions on this subject, but i could not find any reply on what will happen if i accept the violation

i just want to state clearly that i purchase the product directly from the brand , and i also had a letter from the Brand allowing me to sale thire products on Amazon, however that was 2 years ago, and since than i am not working with that brand, i did provide Original Invoices for the products in question and as usual the department reject them without explaining WHY, this is something really not normal that i happen also with many areas in account health , and after many back and forth , the being removed with the same documents

however i never had an issue with "Counterfeit without a Test Buy" and from what i hear is if i do not provide a letter from, the brand , they will not remove it , but in general i do not want to admit for an accusation that is 100% false, since the products was purchased by us directly from the brand being aware that the product will be sold on amazon, as i stated we no longer carry the brand and we have odds and ends on the products that we looking to clear

my account is healthy with 260 Score, Customer Service Performance and Shipping Performance are way bellow target

my Policy Compliance is Healthy with 2 defect above and also we have 2 ASIN under Product Authenticity Customer Complaints that amazon refuse to accept my documents (invoices + letter from the brand owner that the products are 100% authentic, this is nightmare!!!)

so bottom line i want to know 2 things

1. if i accept the violation for the Counterfeit without a Test Buy, what will happen to my account

2. what happen if i just keep sending the same document till it reach someone that remove

3. Just Ignore it for now

Thank You

Tags:Account Health, Product authenticity
10
131 views
3 replies
Reply
3 replies
3 replies
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Seller_7LrAV0m5llaI7

user profile
Seller_y0z1Z0pLxLprG
1. if i accept the violation for the Counterfeit without a Test Buy, what will happen to my account
View post

You'll get a flag on your account that you admitted to selling Counterfeit inventory, which may lead to a future suspension, as acknowledging a violation may lower your account health rating.

user profile
Seller_y0z1Z0pLxLprG
2. what happen if i just keep sending the same document till it reach someone that remove
View post

Someone may eventually have common sense and approve your documents if your documents meet the requirements and if you keep escalating, or get the executive selling relations team involved.

user profile
Seller_y0z1Z0pLxLprG
3. Just Ignore it for now
View post

It would stay on your account as a violation for 180 days and the listing will never be available for you to sell again.

10
user profile
Atlas_Amazon

Hello @Seller_y0z1Z0pLxLprG

I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.

Respectfully,

Atlas

00
Follow this discussion to be notified of new activity
user profile
Seller_7LrAV0m5llaI7

user profile
Seller_y0z1Z0pLxLprG
1. if i accept the violation for the Counterfeit without a Test Buy, what will happen to my account
View post

You'll get a flag on your account that you admitted to selling Counterfeit inventory, which may lead to a future suspension, as acknowledging a violation may lower your account health rating.

user profile
Seller_y0z1Z0pLxLprG
2. what happen if i just keep sending the same document till it reach someone that remove
View post

Someone may eventually have common sense and approve your documents if your documents meet the requirements and if you keep escalating, or get the executive selling relations team involved.

user profile
Seller_y0z1Z0pLxLprG
3. Just Ignore it for now
View post

It would stay on your account as a violation for 180 days and the listing will never be available for you to sell again.

10
user profile
Seller_7LrAV0m5llaI7

user profile
Seller_y0z1Z0pLxLprG
1. if i accept the violation for the Counterfeit without a Test Buy, what will happen to my account
View post

You'll get a flag on your account that you admitted to selling Counterfeit inventory, which may lead to a future suspension, as acknowledging a violation may lower your account health rating.

user profile
Seller_y0z1Z0pLxLprG
2. what happen if i just keep sending the same document till it reach someone that remove
View post

Someone may eventually have common sense and approve your documents if your documents meet the requirements and if you keep escalating, or get the executive selling relations team involved.

user profile
Seller_y0z1Z0pLxLprG
3. Just Ignore it for now
View post

It would stay on your account as a violation for 180 days and the listing will never be available for you to sell again.

10
Reply
user profile
Atlas_Amazon

Hello @Seller_y0z1Z0pLxLprG

I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.

Respectfully,

Atlas

00
user profile
Atlas_Amazon

Hello @Seller_y0z1Z0pLxLprG

I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.

Respectfully,

Atlas

00
Reply
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