Keep an eye out for One Time Passwords you did not request
If you receive a One Time Password sent to your Two-Step Verification enabled device and you are not actively logging in to Amazon, reset your password immediately and review your account for any other unauthorised changes. If you cannot access your account anymore, you can recover your account here .
Before you begin account recovery, do the following:
- Try to sign in with a registered backup method or from a trusted device.
- If successful, review your primary phone number.
- Check that the authenticator app is enabled on your account.
To learn more, see About Two-Step Verification.
Keep an eye out for One Time Passwords you did not request
If you receive a One Time Password sent to your Two-Step Verification enabled device and you are not actively logging in to Amazon, reset your password immediately and review your account for any other unauthorised changes. If you cannot access your account anymore, you can recover your account here .
Before you begin account recovery, do the following:
- Try to sign in with a registered backup method or from a trusted device.
- If successful, review your primary phone number.
- Check that the authenticator app is enabled on your account.
To learn more, see About Two-Step Verification.
5 replies
Seller_3L43pH5tyff5S
Is that Amazon’s way of telling us they’ve had a data breach?
Seller_rQvQ81c4j1EhT
Are you saying 2 step authentication is not secure?
Seller_k4H5v9VB5NnjF
I first informed Amazon of this about 6 months ago! At one point I was getting 2 or 3 OTP texts every day. They replied saying they did not have an issue with OTP.
At least they have now caught up with what I already knew.
