power of attorney issues
account issues , we keep getting asked for the following and have provided everthing yet its not clear what the problem with the document is. WE have emails over 30 times, tried speaking and just not getting help. its totally ridiculous situation to be and really stressfull
Power of Attorney should be on a business letter head containing business name and Point of Contact name as provided while registering. A sample can be found on the help page.
Document should be signed by legal representative of business.
Document should have been issued on or after 30 Jul 2023
The document we sent is recent (Jan 2024 ) and signed by Legal representative {Moderator Spencer edit, personal data removed}, so what is the problem. This is sole trader so its also makes no sense asking for POA when only one person runs everything. its honestly quite silly
case logs 9462487452, 9462450842 9462546222
power of attorney issues
account issues , we keep getting asked for the following and have provided everthing yet its not clear what the problem with the document is. WE have emails over 30 times, tried speaking and just not getting help. its totally ridiculous situation to be and really stressfull
Power of Attorney should be on a business letter head containing business name and Point of Contact name as provided while registering. A sample can be found on the help page.
Document should be signed by legal representative of business.
Document should have been issued on or after 30 Jul 2023
The document we sent is recent (Jan 2024 ) and signed by Legal representative {Moderator Spencer edit, personal data removed}, so what is the problem. This is sole trader so its also makes no sense asking for POA when only one person runs everything. its honestly quite silly
case logs 9462487452, 9462450842 9462546222
4 replies
Spencer_Amazon
Hello @Seller_wmCqlSN3N2mEb,
I am Spencer with Amazon.
I removed the name of your legal representative for your protection.
Have you been able to successfully provided the documents that were required?
If needed, you can request a call by clicking on the CALL ME NOW button in the account help pages.
Let me know how I can help.
Regards, Spencer
Seller_hOZNPw7G8FIjl
There's no point putting your case logs here as we are sellers just like you - and the mods are conspicuous by their absence.
I am a sole trader and went through this again last year. I've attached the template I used which was accepted. Sorry but Amazon only let us upload images, not editable word documents , so I hope you can create your own.
