Do I need to reactivate my account to close it?
- I used the account to sell a book I'd written
- Ran out of stock a couple of years ago
- I suspect Amazon need KYC info
- Don't know how to get them to request info.
Do I need to reactivate my account to close it?
- I used the account to sell a book I'd written
- Ran out of stock a couple of years ago
- I suspect Amazon need KYC info
- Don't know how to get them to request info.
4 replies
Seller_ZVAz3d5lZuGid
Has your account actually been de-activated ? - you would have had an email if it was. If it has been, then to properly close it you do need to reactivate before being able to close. I'm guessing they wouldn't request the info if it's not deactivated ?
Ash_AMZ
Hello @Seller_K13iCQpaOMNxF,
Ash here to assist. Sorry for the delayed response.
It has been understood that you need help on the account reactivation.
- I suspect Amazon need KYC info
Did you complete the identity verification? The verification of your identity is required by law for the use of a payment account.
There are certain policies that Amazon expects its sellers to follow while operating the platform, and Amazon Services Europe Business Solutions Agreement is one among them.
To complete the identity verification please click on the Account Info > Identity Information.
If you have any further questions, please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
