Amazon not accepting pet supplement applications to sell
Hi @Manny_Amazon @Cooper_Amazon @Glenn_Amazon @Michelle_Amazon
We're a new brand for pet supplements and just created our listing. We are brand registered. However, our offer was removed with Amazon stating that we need to request selling approval for compliance. When we try to to request for approval, we're notified that Amazon is not accepting applications to sell.
Is there any other way to seek approval to sell pet supplements? We'd be eager to submit requirements needed for approval. Other discussions mentioned here that they have seen successful escalations for brands who are Brand Registered. Any guidance would be greatly appreciated.
Thank you!
Case ID: 17863117981
4 replies
Seller_kIukTwdhvntAp
" When we try to to request for approval, we're notified that Amazon is not accepting applications to sell."
"Other discussions mentioned here that they have seen successful escalations for brands who are Brand Registered. "
That is a definite MAYBE, maybe NOT!
This was posted earlier today or late yesterday --
Response from Amazon MOD @cooper_amazon on this post from 6/4/2025 --
https://sellercentral.amazon.com/seller-forums/discussions/t/63dcc40f-bb1c-4409-b4f4-ced1af342662?postId=4947859f-8838-4949-bf6b-aac2027161b2
The pertinent part of the response --
“I wanted to stop by as @NEVERLAST shared above, there have been changes made to the Human Ingestible Products category.
To provide some insights to your question, if you were not already approved to sell in the supplements category, as part of our ongoing efforts to provide the best possible customer experience, Amazon has implemented additional restrictions foringestible supplement products.
Unfortunately, we are not accepting applications for supplements at this time. You are welcome to check back later to see if the category is accepting applications in the future.
If you list your product and believe it has been misclassified within a certain category or sub-category that requires approval, please contact Selling Partner Support with evidence, such as product pictures, to support this claim. Amazon will review your claim and make a final determination that will ensure the best shopping experience for our customers….”
Hey guys – any help for the OP? Case number above!
@Sandy_Amazon
@Blake_Amazon
@Michelle_Amazon
@Tatiana_Amazon
@Jaijai_AMZ_136
@Roberto_Amazon
Glenn_Amazon
Hi there @Seller_zRl8cMvY8NkCv,
I'm sorry you have had difficulties regarding listing your product. I'm currently reviewing with our internal escalation team as your are the Brand Registered Brand Owner. Once I have any updates I will reach out to you here. Thank you for your understanding.
-Glenn
Seller_zRl8cMvY8NkCv
Thank you very much for your assistance.
