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Seller_IUhBk4EzVGwV0

Urgent Rights owner unable to retract Parallel import complaint Account deactivated but this is an Amazon issue

@Julia_Amazon@Sakura_Amazon_

Dear mods, due to an Amazon glitch the rights owner who wants to retract the complaint cant do it and we are still deactivated due to this unfair situation.

Please see screenshot.

img

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1 reply
Account Health
Tags:Account Health, Deactivated, Seller Support, Suspended
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user profile
Seller_IUhBk4EzVGwV0

Urgent Rights owner unable to retract Parallel import complaint Account deactivated but this is an Amazon issue

@Julia_Amazon@Sakura_Amazon_

Dear mods, due to an Amazon glitch the rights owner who wants to retract the complaint cant do it and we are still deactivated due to this unfair situation.

Please see screenshot.

img

Account Health
Tags:Account Health, Deactivated, Seller Support, Suspended
00
27 views
1 reply
Reply
1 reply
user profile
Sakura_Amazon_
In reply to: Seller_IUhBk4EzVGwV0’s post

Hello @Seller_IUhBk4EzVGwV0,

Did you report it to the Seller Support ? If yes, could you share the case ID to review it? Also, I believe it will be difficult to proceed with this retraction if the request or the issue report does not come directly from the right owner to Amazon. Did you check with the right owner if they can contact Amazon to report it? From my experience, having you as an intermediary might not be considered valid for Amazon.

Regards,

Sakura

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user profile
Seller_IUhBk4EzVGwV0

Urgent Rights owner unable to retract Parallel import complaint Account deactivated but this is an Amazon issue

@Julia_Amazon@Sakura_Amazon_

Dear mods, due to an Amazon glitch the rights owner who wants to retract the complaint cant do it and we are still deactivated due to this unfair situation.

Please see screenshot.

img

27 views
1 reply
Account Health
Tags:Account Health, Deactivated, Seller Support, Suspended
00
Reply
user profile
Seller_IUhBk4EzVGwV0

Urgent Rights owner unable to retract Parallel import complaint Account deactivated but this is an Amazon issue

@Julia_Amazon@Sakura_Amazon_

Dear mods, due to an Amazon glitch the rights owner who wants to retract the complaint cant do it and we are still deactivated due to this unfair situation.

Please see screenshot.

img

Account Health
Tags:Account Health, Deactivated, Seller Support, Suspended
00
27 views
1 reply
Reply
user profile

Urgent Rights owner unable to retract Parallel import complaint Account deactivated but this is an Amazon issue

by Seller_IUhBk4EzVGwV0

@Julia_Amazon@Sakura_Amazon_

Dear mods, due to an Amazon glitch the rights owner who wants to retract the complaint cant do it and we are still deactivated due to this unfair situation.

Please see screenshot.

img

Account Health
Tags:Account Health, Deactivated, Seller Support, Suspended
00
27 views
1 reply
Reply
1 reply
1 reply
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Sakura_Amazon_
In reply to: Seller_IUhBk4EzVGwV0’s post

Hello @Seller_IUhBk4EzVGwV0,

Did you report it to the Seller Support ? If yes, could you share the case ID to review it? Also, I believe it will be difficult to proceed with this retraction if the request or the issue report does not come directly from the right owner to Amazon. Did you check with the right owner if they can contact Amazon to report it? From my experience, having you as an intermediary might not be considered valid for Amazon.

Regards,

Sakura

00
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user profile
Sakura_Amazon_
In reply to: Seller_IUhBk4EzVGwV0’s post

Hello @Seller_IUhBk4EzVGwV0,

Did you report it to the Seller Support ? If yes, could you share the case ID to review it? Also, I believe it will be difficult to proceed with this retraction if the request or the issue report does not come directly from the right owner to Amazon. Did you check with the right owner if they can contact Amazon to report it? From my experience, having you as an intermediary might not be considered valid for Amazon.

Regards,

Sakura

00
user profile
Sakura_Amazon_
In reply to: Seller_IUhBk4EzVGwV0’s post

Hello @Seller_IUhBk4EzVGwV0,

Did you report it to the Seller Support ? If yes, could you share the case ID to review it? Also, I believe it will be difficult to proceed with this retraction if the request or the issue report does not come directly from the right owner to Amazon. Did you check with the right owner if they can contact Amazon to report it? From my experience, having you as an intermediary might not be considered valid for Amazon.

Regards,

Sakura

00
Reply
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