Endless loop?
Hello
I had completed virtual identity verification after Amazon suspect I had another selling account which has unpaid VAT liability.
I also had demonstrated in the video verification my payment method deposit method and my supply chain documents including purchase contract and invoice!
Now i had received a notification saying "thank you for completing verification and we observed my account was related to another...."
What am I supposed to do now.
On the account health page there are same 3 options I had chose before
All i can do now is to choose the same option I had chose before and what happen next ? Video verification again?
Is amazon really into this endless loop game?
Please help
Endless loop?
Hello
I had completed virtual identity verification after Amazon suspect I had another selling account which has unpaid VAT liability.
I also had demonstrated in the video verification my payment method deposit method and my supply chain documents including purchase contract and invoice!
Now i had received a notification saying "thank you for completing verification and we observed my account was related to another...."
What am I supposed to do now.
On the account health page there are same 3 options I had chose before
All i can do now is to choose the same option I had chose before and what happen next ? Video verification again?
Is amazon really into this endless loop game?
Please help
1 reply
JiAlex_Amazon
Hello @Seller_nIUtdV2fyJsWD
This is JiAlex from Amazon. Thank you for contacting our Forums!
Following up on this thread. Can you please confirm if you are still experiencing this? I reviewed your account and can see that you are currently active.
Any assistance, don’t hesitate to reach out to our support channel.
Kind regards,
-JiAlex
