Best seller ranking not showing
My product is missing its best seller ranking, it used to appear on the product information - additional information section of the listing but that has totally disappeared recently and I can’t work out how to get it back. The only thing I had changed was I had some out of stock product variations attached to the parent (advised by an amazon rep this was ok to do but I realise now I should have closed the listings rather than leave them with 0 stock) i have since made the out of stock products inactive and there are good stock levels on all active products, but my sales have dropped massively and I have no best seller ranking. Case log is useless and no help, any help on here would be really appreciated…Thanks!
Best seller ranking not showing
My product is missing its best seller ranking, it used to appear on the product information - additional information section of the listing but that has totally disappeared recently and I can’t work out how to get it back. The only thing I had changed was I had some out of stock product variations attached to the parent (advised by an amazon rep this was ok to do but I realise now I should have closed the listings rather than leave them with 0 stock) i have since made the out of stock products inactive and there are good stock levels on all active products, but my sales have dropped massively and I have no best seller ranking. Case log is useless and no help, any help on here would be really appreciated…Thanks!
2 replies
Seller_lppUbV3a3a0UT
I’m not sure I fully understand your question, do you mean it doesn’t say a number under the “Sales Rank” column for the product you’re talking about?
Seller_BS5lg2keRs2QO
If the BSR has been lost then it most commonly means the ASIN has lost its browse node. It can sometimes be due to a product being flagged as adult incorrectly.