What is an order report?

An Order Report is a tab-delimited text file that lists all products sold during a set time period. It includes the buyer information that you need to fulfil orders. It does not include the buyer's billing address or credit card information.

This report only displays information for seller-fulfilled orders you have received during the number of days you select, including those you have cancelled or confirmed as shipped. For Amazon-fulfilled orders (through FBA), see the All Orders Report.

How do you request an order report?

Follow these steps:

• In Seller Central click Orders from the drop-down menu.
• Then select Order Reports.
• Select New Orders.
• In the Request an Order Report section, select the number of days to include in the report.
• If you are selling on more than one store, select the Include Sales Channel Column? option to include an additional column indicating the sales channel for each order in your report.
• Click the Request Report button.

Your report will appear in the Check Report Status & Download section of the Order Reports page. It can take up to 45 minutes to generate your report.

It is also possible for you to schedule an order report at various intervals during the day.

Important Note: This feature is only available to sellers that have subscribed to the professional selling plan.