Seller_zFJYX1YQNXEhD
Labels bought in Seller central downloading in the wrong format
Labels bought in Seller central are opening as .zpl files instead of JPEG. Anyone else having this issue?
Tags:Prime
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Seller_zFJYX1YQNXEhD
Labels bought in Seller central downloading in the wrong format
Labels bought in Seller central are opening as .zpl files instead of JPEG. Anyone else having this issue?
1 reply
Roberto_Amazon
Hello! @Seller_zFJYX1YQNXEhD
This is Roberto. We haven't seen other reports on similar issues, do you have a thermal printer? Have you reported this issue with our Support team?
If not, I will first encourage you to visit the following help articles for troubleshooting steps:
Troubleshooting Quality Issues with Shipping Labels (Forums thread)
Troubleshooting Quality Issues with Shipping Labels (Help page)
Best regards,
Roberto
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