LTL Pickup Missed through Amazon Partnered Carrier- Can we cancel without fees?
We scheduled an LTL pickup through Amazon partnered carrier and they missed the pickup date and time. If we cancel this LTL shipment are we charged? If so, what are we charged? Freight cost or just labels purchased through Amazon? We can't afford to eat $4K in freight but at the same time, we can't afford to have this product sitting or in transit and not at Amazon.
Thanks!
LTL Pickup Missed through Amazon Partnered Carrier- Can we cancel without fees?
We scheduled an LTL pickup through Amazon partnered carrier and they missed the pickup date and time. If we cancel this LTL shipment are we charged? If so, what are we charged? Freight cost or just labels purchased through Amazon? We can't afford to eat $4K in freight but at the same time, we can't afford to have this product sitting or in transit and not at Amazon.
Thanks!
1 reply
Christine_Amazon
Hello @Seller_aTF8Zd1wvbZhS
Christine here from Amazon Forums.
Canceling the shipment does not cancel the charges.
You must follow the canceling instructions in the link below to ensure no pickup is made and charges will not apply.
If the window of time to cancel a shipment has passed, you will not be able to cancel those charges or receive a refund within Seller Central.
Amazon Freight LTL shipping service
Let me know if you have any other question related to this topic.
Christine.
