Deactivate Cross-Marketplace Settlements (CMS) / Negative Balance Adjustments?
Hi all,
I’m trying to disable Cross-Marketplace Settlements (CMS), also known as Negative Balance Adjustment. When one marketplace (e.g., UK) has a negative balance, Amazon pulls funds from another (e.g., DE) instead of charging the credit card on file.
This creates issues with VAT reconciliation and accounting across regions. I’d prefer each marketplace to be financially independent, with charges going to its own card.
Has anyone managed to opt out of this? Is escalation to a specific team required?
Any guidance is appreciated.
Thanks
Deactivate Cross-Marketplace Settlements (CMS) / Negative Balance Adjustments?
Hi all,
I’m trying to disable Cross-Marketplace Settlements (CMS), also known as Negative Balance Adjustment. When one marketplace (e.g., UK) has a negative balance, Amazon pulls funds from another (e.g., DE) instead of charging the credit card on file.
This creates issues with VAT reconciliation and accounting across regions. I’d prefer each marketplace to be financially independent, with charges going to its own card.
Has anyone managed to opt out of this? Is escalation to a specific team required?
Any guidance is appreciated.
Thanks
2 replies
Seller_HP7zgNoOlNKWn
@Julia_Amazon @Spencer_Amazon @Ezra_Amazon
Please help
Danny_Amazon
Hello @AlbertFernan - and thank you for posting to the seller forums.
Please see guidance on Available Repayment Options for details on addressing a Negative Balance.
For discussion on the possibility of updating billing norms though, please do connect with our seller support team for account-specific guidance.
Best,
Danny
