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Seller_o11nUBbNkNIKX

The Account Performance Specialist could not be contacted.

On the Account Performance screen, I used the yellow button to contact me. I have not been able to successfully contact them, it keeps showing an internal error.

I have tried switching devices, switching browsers, and mobile phone numbers, and turning off vpn, none of which work well to contact the account specialist.

I would like to make further contact with the Account Specialist regarding this complaint, we provided a patent certificate for this product, which meets the platform's complaint requirements, but the platform rejected my complaint.

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Tags:Seller Support
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Seller_o11nUBbNkNIKX

The Account Performance Specialist could not be contacted.

On the Account Performance screen, I used the yellow button to contact me. I have not been able to successfully contact them, it keeps showing an internal error.

I have tried switching devices, switching browsers, and mobile phone numbers, and turning off vpn, none of which work well to contact the account specialist.

I would like to make further contact with the Account Specialist regarding this complaint, we provided a patent certificate for this product, which meets the platform's complaint requirements, but the platform rejected my complaint.

img
Tags:Seller Support
00
15 views
2 replies
Reply
2 replies
user profile
Julia_Amzn

Hello @Seller_o11nUBbNkNIKX, thank you for reaching out. I will transfer your thread to the Account Health category, where you will get support from Amazon representatives.

All the best! Julia.

00
user profile
Junno_Amzn

Hi @Seller_o11nUBbNkNIKX,

This is Junno from Amazon to provide more support on your end.

user profile
Seller_o11nUBbNkNIKX

On the Account Performance screen, I used the yellow button to contact me. I have not been able to successfully contact them, it keeps showing an internal error.

I have tried switching devices, switching browsers, and mobile phone numbers, and turning off vpn, none of which work well to contact the account specialist.

View post

It's seem that you have issue when using the contact me button to contact Account Health Specialist.

In order to better assist you, could you provide some insight into the issue and is there any enforcement action on your account? This information will help the community offer more relevant suggestions and support.

Looking forward to hearing more about your situation.

Thank you for your patience and understanding. We're here to help.

Regards,

Junno

00
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user profile
Seller_o11nUBbNkNIKX

The Account Performance Specialist could not be contacted.

On the Account Performance screen, I used the yellow button to contact me. I have not been able to successfully contact them, it keeps showing an internal error.

I have tried switching devices, switching browsers, and mobile phone numbers, and turning off vpn, none of which work well to contact the account specialist.

I would like to make further contact with the Account Specialist regarding this complaint, we provided a patent certificate for this product, which meets the platform's complaint requirements, but the platform rejected my complaint.

img
15 views
2 replies
Tags:Seller Support
00
Reply
user profile
Seller_o11nUBbNkNIKX

The Account Performance Specialist could not be contacted.

On the Account Performance screen, I used the yellow button to contact me. I have not been able to successfully contact them, it keeps showing an internal error.

I have tried switching devices, switching browsers, and mobile phone numbers, and turning off vpn, none of which work well to contact the account specialist.

I would like to make further contact with the Account Specialist regarding this complaint, we provided a patent certificate for this product, which meets the platform's complaint requirements, but the platform rejected my complaint.

img
Tags:Seller Support
00
15 views
2 replies
Reply
user profile

The Account Performance Specialist could not be contacted.

by Seller_o11nUBbNkNIKX

On the Account Performance screen, I used the yellow button to contact me. I have not been able to successfully contact them, it keeps showing an internal error.

I have tried switching devices, switching browsers, and mobile phone numbers, and turning off vpn, none of which work well to contact the account specialist.

I would like to make further contact with the Account Specialist regarding this complaint, we provided a patent certificate for this product, which meets the platform's complaint requirements, but the platform rejected my complaint.

img
Tags:Seller Support
00
15 views
2 replies
Reply
2 replies
2 replies
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Julia_Amzn

Hello @Seller_o11nUBbNkNIKX, thank you for reaching out. I will transfer your thread to the Account Health category, where you will get support from Amazon representatives.

All the best! Julia.

00
user profile
Junno_Amzn

Hi @Seller_o11nUBbNkNIKX,

This is Junno from Amazon to provide more support on your end.

user profile
Seller_o11nUBbNkNIKX

On the Account Performance screen, I used the yellow button to contact me. I have not been able to successfully contact them, it keeps showing an internal error.

I have tried switching devices, switching browsers, and mobile phone numbers, and turning off vpn, none of which work well to contact the account specialist.

View post

It's seem that you have issue when using the contact me button to contact Account Health Specialist.

In order to better assist you, could you provide some insight into the issue and is there any enforcement action on your account? This information will help the community offer more relevant suggestions and support.

Looking forward to hearing more about your situation.

Thank you for your patience and understanding. We're here to help.

Regards,

Junno

00
Follow this discussion to be notified of new activity
user profile
Julia_Amzn

Hello @Seller_o11nUBbNkNIKX, thank you for reaching out. I will transfer your thread to the Account Health category, where you will get support from Amazon representatives.

All the best! Julia.

00
user profile
Julia_Amzn

Hello @Seller_o11nUBbNkNIKX, thank you for reaching out. I will transfer your thread to the Account Health category, where you will get support from Amazon representatives.

All the best! Julia.

00
Reply
user profile
Junno_Amzn

Hi @Seller_o11nUBbNkNIKX,

This is Junno from Amazon to provide more support on your end.

user profile
Seller_o11nUBbNkNIKX

On the Account Performance screen, I used the yellow button to contact me. I have not been able to successfully contact them, it keeps showing an internal error.

I have tried switching devices, switching browsers, and mobile phone numbers, and turning off vpn, none of which work well to contact the account specialist.

View post

It's seem that you have issue when using the contact me button to contact Account Health Specialist.

In order to better assist you, could you provide some insight into the issue and is there any enforcement action on your account? This information will help the community offer more relevant suggestions and support.

Looking forward to hearing more about your situation.

Thank you for your patience and understanding. We're here to help.

Regards,

Junno

00
user profile
Junno_Amzn

Hi @Seller_o11nUBbNkNIKX,

This is Junno from Amazon to provide more support on your end.

user profile
Seller_o11nUBbNkNIKX

On the Account Performance screen, I used the yellow button to contact me. I have not been able to successfully contact them, it keeps showing an internal error.

I have tried switching devices, switching browsers, and mobile phone numbers, and turning off vpn, none of which work well to contact the account specialist.

View post

It's seem that you have issue when using the contact me button to contact Account Health Specialist.

In order to better assist you, could you provide some insight into the issue and is there any enforcement action on your account? This information will help the community offer more relevant suggestions and support.

Looking forward to hearing more about your situation.

Thank you for your patience and understanding. We're here to help.

Regards,

Junno

00
Reply
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