Item does not appear in search results (even Amazon's choice)
Several products of mine do not show in organic search results.
One of them is even Amazon's choice which it doesn't show up for!
Another ASIN is also Amazon's choice too, and it shows up for that keyword, but if you ad an S to make it plural, it does then not ever show in the search results page at all.
You can look through each page manually to check this, or filter low to high and either way it is blocked from the search results or hidden.
The listings are not suppressed, no issues with account health, and seller support as expected after around a dozen cases give various replies along the lines of "it is searchable, here's a link to the product".
I still get sales from PPC and also keyword searches that it does show for. But this is a new issue from over the past several months.
At a loss at what to do. Who at Amazon can actually look at this and fix this issue? I have this issue across various markets, and several ASINs.
6 replies
Seller_ZJhFeE3tNKzfh
You are amazon choice for 'kids portion plate' and your item shows up for this specific search
https://www.amazon.co.uk/s?k=kids+portion+plate&ref=choice_dp_b
Seller_w200z8QBGW6io
Hi @Winston_Amazonand @Maja_Amazon perhaps you would be able to point me in the right direction? You both seem to be very helpful in your answers elsewhere
Seller_2Htw9xCla3oOQ
Check browse nodes, same thing happened to us and we find out amazon changed the browse nodes of listings, and they were not matching the parent listing browse node and hence no organic search result.
