Email notifications have stopped....
Hello everyone,
My Amazon app is still notifying me of sales, but my email notifications stopped last night. Not a huge problem, but in my little way of processing orders, I printed out the email notification as my hard copy record of the purchase. Has this been happening to anyone else or is it just me?
Thanks,
Jack
Email notifications have stopped....
Hello everyone,
My Amazon app is still notifying me of sales, but my email notifications stopped last night. Not a huge problem, but in my little way of processing orders, I printed out the email notification as my hard copy record of the purchase. Has this been happening to anyone else or is it just me?
Thanks,
Jack
2 replies
CR_Amazon
@Seller_bVX6LyGmEDsc2
Hello there, my name is CR. I have not heard this to be a widespread thing on my end, but wanted to check in here to see if this is still the case on your end? Apologize for the few days in delay in response here.
I'll hang tight here for your reply.
CR_Amazon
CR_Amazon
@Seller_bVX6LyGmEDsc2
CR back here again.
Wanted to drop the below information I pulled from this resource:
Email delivery failure
On your seller account home page, there is an alert box. This alert notifies you of any delivery failures with your email notifications. Email delivery can fail because your inbox is full or your internet service provider failed to deliver the notification.
If you receive an alert, go to Notification Preferences to reset your delivery preferences, and then follow up with your Internet service provider for any technical issues.
Please let me know if this helps.
CR_Amazon