Lost featured offer on my private label listing
Hi fellow sellers,
I hope you're all doing well.
I'm reaching out to the community because I'm facing an issue with my Amazon listing. Two days ago, I lost the featured offer on my listing, and despite numerous cases raised and discussions with Seller Support, I haven't received a satisfactory resolution yet.
Here are some details about my account and listing:
- I have a professional selling account.
- I maintain a large volume of inventory.
- I am providing excellent customer service.
- My product is competitive.
- I always use FBA for delivery options.
Despite all this, I'm still unable to regain the featured offer status on my listing.
Could anyone offer some guidance on how I can escalate this issue to get the attention of an Amazon representative who can help me resolve this matter? I am sure I sure many others are in this position
Thank you in advance for your help!
Lost featured offer on my private label listing
Hi fellow sellers,
I hope you're all doing well.
I'm reaching out to the community because I'm facing an issue with my Amazon listing. Two days ago, I lost the featured offer on my listing, and despite numerous cases raised and discussions with Seller Support, I haven't received a satisfactory resolution yet.
Here are some details about my account and listing:
- I have a professional selling account.
- I maintain a large volume of inventory.
- I am providing excellent customer service.
- My product is competitive.
- I always use FBA for delivery options.
Despite all this, I'm still unable to regain the featured offer status on my listing.
Could anyone offer some guidance on how I can escalate this issue to get the attention of an Amazon representative who can help me resolve this matter? I am sure I sure many others are in this position
Thank you in advance for your help!
4 replies
Seller_s8ZGhMh8R9MJl
See here - share your ASIN with Spencer:
https://sellercentral.amazon.co.uk/seller-forums/discussions/t/fef42466-78b7-489e-8969-016a1298fac5?postId=e9cc4dc6-7f29-4e52-893b-517cfcaea04b
Seller_CuCMhyAObvKWx
Update!
Contacting managingdirector@amazon.co.uk worked for me. Featured offered offer is now back and running.
It's either the above or thanks to Spencer