Account suspension/reactivating account
My account was suspended due to not verifying information in time. When trying to reactivate it, all it says is verification failed. There is no options or buttons for me to progress. Whenever I try to open a case log it is automatically closed. There is no way I have found to get in contact with seller support.
1 reply
Abella_AMZ
Hello @Seller_lPJYYzbYkqjvx,
I’m Abella from Amazon, here to assist you.
From the post above, I understand that you have concerns related to "Verification Process".
Verification decisions are final and are based on the information and documentation that we have received from you.
There are several reasons why we may have declined to open your account. It may be because we were unable to verify your identity as required by applicable legislation.
Providing incomplete or inaccurate information is a common reason why verification may not be successful.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
