Lot codes
Hello,
we have been implementing lot code tracking for our Amazon inventory for a period of time.
We are now seeking to enhance our traceability system to ensure we can identify which customers received specific items in the event of a necessary product recall.
This information would enable us to efficiently contact affected customers based on lot code data.
We kindly request your assistance in facilitating this process to improve our quality control and customer service capabilities.
Lot codes
Hello,
we have been implementing lot code tracking for our Amazon inventory for a period of time.
We are now seeking to enhance our traceability system to ensure we can identify which customers received specific items in the event of a necessary product recall.
This information would enable us to efficiently contact affected customers based on lot code data.
We kindly request your assistance in facilitating this process to improve our quality control and customer service capabilities.
4 replies
Julia_Amzn
Hello @Seller_hDDJlmA7FmfUY,
Thank you for contacting the UK Seller Forums. Are you trying to reach the Amazon Seller Support team?
Best regards,
Julia.