Restricted Products Policy Violations
Hello All,
I just listed a Product that i am about selling on Amazon under Medical supplies and equipment.
I have been accepted to list under this category as many of my products are under this category.
I saw an opportunity to lunch a new product under this category again which i did but to my surprise i received a restricted Products policy violation on my Account health. No further email was sent why it was restricted. I got an email the product will be available for sale nothing more.
I checked on my Account health and i found that i have been issued a violation and asking me to provide evidence ASIN Is compliant. Reason: Restricted Products Policy Violation.
Please does anyone know what they are asking for?
I’ll like to hear from you
Thanks
Restricted Products Policy Violations
Hello All,
I just listed a Product that i am about selling on Amazon under Medical supplies and equipment.
I have been accepted to list under this category as many of my products are under this category.
I saw an opportunity to lunch a new product under this category again which i did but to my surprise i received a restricted Products policy violation on my Account health. No further email was sent why it was restricted. I got an email the product will be available for sale nothing more.
I checked on my Account health and i found that i have been issued a violation and asking me to provide evidence ASIN Is compliant. Reason: Restricted Products Policy Violation.
Please does anyone know what they are asking for?
I’ll like to hear from you
Thanks
2 replies
Seller_LGcFRUwJdg45L
Hello @Taino,
From your post I understand that you want to Sell Medical supplies and equipment, but the listings was taken down and you have received a policy warning for the same.
I would request you to kindly check the restricted product help page to understand which products are permitted to sell and which are not to sell on Amazon UK. If the Medical supplies and equipment falls under the restricted category then you are not allowed to list that particular item.
So kindly go through the below help page to understand the policy and list only the product which are not restricted or else violating policies will also lead to account deactivation.
Restricted products - https://sellercentral-europe.amazon.com/gp/help/200164330?language=en_AE&ref=ag_200164330_cont_G200832300
Medical Devices - https://sellercentral-europe.amazon.com/gp/help/201744020?language=en_AE&ref=ag_201744020_cont_200164330
Go through the Restricted Product Module to gain more knowledge on the same:
https://sellercentral-europe.amazon.com/learn/s?searchText=restricted%20product&pageNumber=1&tab=Module
Any evidence though which you can prove that the products which you have listed is not restricted in UK marketplace and provide the reference from where you are disputing. Either it can be a documents or any govt website, etc.
Thank you for getting in touch, let us know if you have any further queries.
Good Luck,
Dhoni