Account deactivated and call me now button not working
Hello, This is Eblovia Basket, My video call interview took place on 17th, its been a month now, no response from Amazon, account is deactivated, call me now button is not working, its showing an error, I have paid the supplier, now I am stucked in a middle of a road, Please help me in this regard.
Account deactivated and call me now button not working
Hello, This is Eblovia Basket, My video call interview took place on 17th, its been a month now, no response from Amazon, account is deactivated, call me now button is not working, its showing an error, I have paid the supplier, now I am stucked in a middle of a road, Please help me in this regard.
2 replies
Seller_rGtEcZnu0JTRD
If you still have access to seller central, you will need to open a case with Seller Support, do you know the reason why your account was deactivated, or are you still going through verification, which can sometimes be a very lengthy process.
Julia_Amzn
Hello Sellers,
Whoever is facing issues with the ‘Call me now’ button, please follow the “Call me now" troubleshooting guide:
• Clear cache and cookies.
• Disable any scripts.
• Log out from all Amazon Selling Accounts, and Buying Accounts.
• Close and reopen the browser.
• Try calling from a different browser, i.e. use Google Chrome if Microsoft Edge is not working.
• Try using incognito mode.
• Check for internet connectivity issues.
If all steps of the troubleshooting guide were followed and you are still not able to connect with the Account Health agent, please reach out to us on the Forums, with the error message you have received:
Option 1: "Your call has ended. If you need to speak to us again, please request another call"
Option 2: "Call me now" link not available
Option 3: Error "Sorry, we are unable to process your request"
Thank you in advance,
Julia.
