Authentic, original invoice from the distributor of the brand repetadly declined
As a new seller, I was eligible to sell Winco branded items. So, I listed the items and tried to send to Amazon warehouse as FBA. But, I got en error saying that I need to apply to sell to send to Amazon even if I was able to list. Then, I applied to sell and I purchased 200 units from one of the ASINS as requested in application to sell. My purchase was from one of the distributors of the brand which was confirmed by the brand to me by mail. After several applications to sell (many rejections), invoice has been approved by Amazon with manual check (I understand that it was checked by a person form the signature of that person in the approval mail). Then, I sent 100 units of the item that I purchased as 200 units. After I sent the items to Amazon warehouse, I received an email from Amazon stating that I need to apply to sell again, and I was gated one more time. I asked this to Amazon by chat, they told me that if I apply to sell again, it will be approved quickly.
I applied again several times until today, but I am repetadly declined. The invoice is authentic, not a proforma invoice or packing slip or a sales order, it's an original invoice from the distributor of the brand as confirmed by the brand, too. All my applications are declined with an automatic mail, not a manual check or review. The stock is in stranded inventory now, and I am really stuck and don't know what to do. Everything is as requested by Amazon, but I can not go further.
Any suggestion?
Case ID: 18055822421
Authentic, original invoice from the distributor of the brand repetadly declined
As a new seller, I was eligible to sell Winco branded items. So, I listed the items and tried to send to Amazon warehouse as FBA. But, I got en error saying that I need to apply to sell to send to Amazon even if I was able to list. Then, I applied to sell and I purchased 200 units from one of the ASINS as requested in application to sell. My purchase was from one of the distributors of the brand which was confirmed by the brand to me by mail. After several applications to sell (many rejections), invoice has been approved by Amazon with manual check (I understand that it was checked by a person form the signature of that person in the approval mail). Then, I sent 100 units of the item that I purchased as 200 units. After I sent the items to Amazon warehouse, I received an email from Amazon stating that I need to apply to sell again, and I was gated one more time. I asked this to Amazon by chat, they told me that if I apply to sell again, it will be approved quickly.
I applied again several times until today, but I am repetadly declined. The invoice is authentic, not a proforma invoice or packing slip or a sales order, it's an original invoice from the distributor of the brand as confirmed by the brand, too. All my applications are declined with an automatic mail, not a manual check or review. The stock is in stranded inventory now, and I am really stuck and don't know what to do. Everything is as requested by Amazon, but I can not go further.
Any suggestion?
Case ID: 18055822421
5 replies
Seller_iZL0ysZFrLJmN
Potentially the issue is that Wilco is a high street retailer and not seen as a wholesaler by Amazon.
Cooper_Amazon
Good Evening @Seller_7wmv8ZnGMUexO,
I wanted to stop by as I took at look at CASE ID 18055822421 and found ASIN ending in EPBS should no longer have any blockers to list at this time.
If you still have issues listing the ASIN, please feel free to reach back out to us and share what steps you have tried to troubleshoot when it came to listing the ASIN.
Hope you have a lovely weekend and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_7wmv8ZnGMUexO,
Apologies for the delayed response. I took a look at your latest CASE ID 18081425141 and also see that you have tried several attempts since then to submit information for your selling application. Upon further investigation, it seems you are not providing any additional information from your original few attempts hence why you may be getting some auto-responses and denials.
If you are going to attempt to reapply again, I'd recommend ensuring you meet the sourcing guidelines -->HERE<-- and invoicing guidelines -->HERE<--
Additionally, Amazon requires approval to sell in many categories, brands, and products and in some instances restrictions and policies change. A letter of authorization is a valuable addition if you’re sourcing directly from the brand or their manufacturer.
If you have a relationship with the brand, you can to be added as an authorized 3rd party reseller through Brand Registry (but the brand has to add you on their end). Once that has occurred you can attempt to list again and if you still have any issues reach out to support letting them know you are now in the brand's Brand Registry approved list.
Feel free to let us know if you have any additional questions regarding the information shared above and have a great rest of your Friday.
Sincerely, Cooper_Amazon
