tracking rate
i have entered every single tracking number for my items and who is shipping, but i am still scoring 0 on my tracking rate, does anyone know what i am doing wrong, why is it not scoring me?
tracking rate
i have entered every single tracking number for my items and who is shipping, but i am still scoring 0 on my tracking rate, does anyone know what i am doing wrong, why is it not scoring me?
5 replies
Seller_36bvpAUWmVYK7
i have looked at some of the comment for the other people having the issues and i cant see why it would not be registering, i'm not leaving spaces, i am adding the information before shipping...
do i just contact the support, which is useless for sellers ( or at least that is what i am finding)
Seller_76AUwmqvSyRIM
Download your vtr defect report, maximise all columns and post a screenshot to this message. It should then be easy to work out what the problem is.
Seller_36bvpAUWmVYK7
i have gone from 100% to 0% this is not possible at all... i have shipped everything with tracking details, the tracking number the company.
i am tired of trying to get someone to answer from the support team..
Seller_d8YGbIjNqwFxn
Would be useful to know which courier you are shipping with and what service you are using with them.
As other said share a screenshot of your VTR defect report. If you are unable to do this provide some example tracking numbers for people to look at.
