I have sent a pallet in to LBA4 which is showing as receiving just 8 out of 304 units on board. Now the FC can't find the remainder of the 350kg pallet

Around the same time I sent a small box into LBA4 - which is showing as missing 8 units - the same ASIN showing as the 8 received on the pallet.

I'm no Einstein but it looks to me like the FC has marked the 8 units as received from the wrong shipment.

I suspect they are now searching for a pallet which they think has started to be unpacked - but actually the pallet has not been touched and is probably sitting with a pile of other 'mislabelled/misplaced' pallets at LBA4

Could an AMZ mod please help out - Seller Support just can't get their head around the fact a mistake might have been made at their end

This could help with the current backlog at LBA4 which I understand is pretty backed up

Case ID 11201218842

@Ezra_Amazon @Angie_Amazon @Roberto_Amazon