ODR impacted, appeal rejected, shipping label purchased through buy shipping
Please could someone take a look at order 205-0868162-0390719
Buyer opened a-z as item was not delivered, Amazon refunded the buyer but has impacted our ODR, we sent appeal highlighting ODR is protected when purchasing shipping with Amazon Buy Shipping but it was rejected.
Kind regardsStuart
ODR impacted, appeal rejected, shipping label purchased through buy shipping
Please could someone take a look at order 205-0868162-0390719
Buyer opened a-z as item was not delivered, Amazon refunded the buyer but has impacted our ODR, we sent appeal highlighting ODR is protected when purchasing shipping with Amazon Buy Shipping but it was rejected.
Kind regardsStuart
5 replies
Seller_ZVAz3d5lZuGid
No-one will look at it or even see your post unless you tag in some forum mods to your post.
Julia_Amzn
Hello @Seller_xpYhDLON8H4LH, Thank you for reaching out. I will forward your appeal to the partner team and get back to you with an update. 😄
Best, Julia.
Julia_Amzn
Hello @Seller_xpYhDLON8H4LH, hope you doing great! Upon further review, the partner team has decided to reverse their original decision. The order defect rate will be updated within 48 hours to reflect this change.
I am awaiting your confirmation.
Thank you! 😄
