Seller_3jpvrL8DpCNrZ
Managing Customer Rejections, Undeliverable Orders, and Refunds in Self-Ship Orders – Need Advice
Could anyone clarify the process for handling customer rejections and undeliverable orders in self-ship?
What steps should we take if a customer rejects an order upon delivery? Are there any specific guidelines for issuing refunds or deducting shipping charges?
Are there any expected timelines for processing refunds?
Tags:A to Z Claims, Refunds, Return shipment
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Seller_3jpvrL8DpCNrZ
Managing Customer Rejections, Undeliverable Orders, and Refunds in Self-Ship Orders – Need Advice
Could anyone clarify the process for handling customer rejections and undeliverable orders in self-ship?
What steps should we take if a customer rejects an order upon delivery? Are there any specific guidelines for issuing refunds or deducting shipping charges?
Are there any expected timelines for processing refunds?
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