ASIN Issues
I am the brand owner - I am the GTIN owner - I am the Trademark owner - My product is not found on AMAZON
However, when I try to list a new product I get an error saying there is a conflict with another ASIN. Bare in mind that my product is over the counter wound care and the ASIN I am being conflicted with is a compact silver pocket mirror.
When I search the ASIN in question, no products are found.
Seller support says I have to use the ASIN number available. Which is 1) Not the correct product 2) could be very dangerous to the end user 3) I cannot use my brand name.
Is there anything I can do?
ASIN Issues
I am the brand owner - I am the GTIN owner - I am the Trademark owner - My product is not found on AMAZON
However, when I try to list a new product I get an error saying there is a conflict with another ASIN. Bare in mind that my product is over the counter wound care and the ASIN I am being conflicted with is a compact silver pocket mirror.
When I search the ASIN in question, no products are found.
Seller support says I have to use the ASIN number available. Which is 1) Not the correct product 2) could be very dangerous to the end user 3) I cannot use my brand name.
Is there anything I can do?
Seller_QuM1AZgzfU9x4
Sounds like that other ASIN may have used your barcode. Is it a code from GS1 where you can prove ownership to Amazon?
Have you tried going through the add a product process using the GTIN to see if the ASIN appears?
A product that isn't showing on the retail site typically still shows on seller central.
3 replies
Seller_QuM1AZgzfU9x4
Sounds like that other ASIN may have used your barcode. Is it a code from GS1 where you can prove ownership to Amazon?
Have you tried going through the add a product process using the GTIN to see if the ASIN appears?
A product that isn't showing on the retail site typically still shows on seller central.
Sakura_Amazon_
Hello @Seller_7DzyiRcuYyEbg,
This is Sakura from Amazon. Welcome to the Seller Forums.
Could you share what the outcome of following @Seller_QuM1AZgzfU9x4 `s advice was?
P.S. It's great to see that someone is using the "Most helpful reply" function!
I am looking forward to your reply!
Regards,
Sakura
