Brand Registry problem
Hello,
I am trying to register my brand although the application was declined as the brand name was not permanently affixed to the product or packaging, I now have packaging with the brand name affixed as required. However the original application is still showing as under review and has been for a month. I cannot reapply as I am met with "Application for brand XXXX is currently under review". I cannot reopen the original case about the brand being rejected, nor access the page to seek help from the brand registry team as I am met with a message saying I need to enroll at least one brand. Any help would be greatly appreciated.
Case ID: 9772023662
Brand Registry problem
Hello,
I am trying to register my brand although the application was declined as the brand name was not permanently affixed to the product or packaging, I now have packaging with the brand name affixed as required. However the original application is still showing as under review and has been for a month. I cannot reapply as I am met with "Application for brand XXXX is currently under review". I cannot reopen the original case about the brand being rejected, nor access the page to seek help from the brand registry team as I am met with a message saying I need to enroll at least one brand. Any help would be greatly appreciated.
Case ID: 9772023662
2 replies
Sakura_Amazon_
Hello @Seller_sDDmtshmBFVgZ,
This is Sakura from Amazon. Welcome to the Seller Forums.
Thank you for the case ID. I see that this is the case with the rejection reason only. Do you have any cases opened with Seller Support where you are explaining that you can't reapply?
Thank you,
Sakura
