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Seller_UByiys8FSKjqc

Subscribe and Save abuse of program intent by buyers

We just removed all our products from the SNS program due to abusive behaviour by the buyers. We get SNS discounted orders regularly, but when we check out current contracts we find that almost all buyers cancel their subscription immediately after getting the discount on their order. The point of the discount is to help with repeat sales and get advanced inventory management insights, among other things. We get none of that because of the way customers are abusing the system.

Amazon needs to find a way to correct this issue before we will ever consider re-enrolling in the program.

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Seller_UByiys8FSKjqc

Subscribe and Save abuse of program intent by buyers

We just removed all our products from the SNS program due to abusive behaviour by the buyers. We get SNS discounted orders regularly, but when we check out current contracts we find that almost all buyers cancel their subscription immediately after getting the discount on their order. The point of the discount is to help with repeat sales and get advanced inventory management insights, among other things. We get none of that because of the way customers are abusing the system.

Amazon needs to find a way to correct this issue before we will ever consider re-enrolling in the program.

Tags:Subscribe & Save
20
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Rose_Amazon

Hi @MrWrinkles,

Thanks for the post. Sorry to hear about your experience.

I will share your feedback with the team.

Best regards and have a good weekend.

Rose_Amazon

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Seller_UByiys8FSKjqc

Subscribe and Save abuse of program intent by buyers

We just removed all our products from the SNS program due to abusive behaviour by the buyers. We get SNS discounted orders regularly, but when we check out current contracts we find that almost all buyers cancel their subscription immediately after getting the discount on their order. The point of the discount is to help with repeat sales and get advanced inventory management insights, among other things. We get none of that because of the way customers are abusing the system.

Amazon needs to find a way to correct this issue before we will ever consider re-enrolling in the program.

12 views
1 reply
Tags:Subscribe & Save
20
Reply
user profile
Seller_UByiys8FSKjqc

Subscribe and Save abuse of program intent by buyers

We just removed all our products from the SNS program due to abusive behaviour by the buyers. We get SNS discounted orders regularly, but when we check out current contracts we find that almost all buyers cancel their subscription immediately after getting the discount on their order. The point of the discount is to help with repeat sales and get advanced inventory management insights, among other things. We get none of that because of the way customers are abusing the system.

Amazon needs to find a way to correct this issue before we will ever consider re-enrolling in the program.

Tags:Subscribe & Save
20
12 views
1 reply
Reply
user profile

Subscribe and Save abuse of program intent by buyers

by Seller_UByiys8FSKjqc

We just removed all our products from the SNS program due to abusive behaviour by the buyers. We get SNS discounted orders regularly, but when we check out current contracts we find that almost all buyers cancel their subscription immediately after getting the discount on their order. The point of the discount is to help with repeat sales and get advanced inventory management insights, among other things. We get none of that because of the way customers are abusing the system.

Amazon needs to find a way to correct this issue before we will ever consider re-enrolling in the program.

Tags:Subscribe & Save
20
12 views
1 reply
Reply
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Rose_Amazon

Hi @MrWrinkles,

Thanks for the post. Sorry to hear about your experience.

I will share your feedback with the team.

Best regards and have a good weekend.

Rose_Amazon

00
Follow this discussion to be notified of new activity
user profile
Rose_Amazon

Hi @MrWrinkles,

Thanks for the post. Sorry to hear about your experience.

I will share your feedback with the team.

Best regards and have a good weekend.

Rose_Amazon

00
user profile
Rose_Amazon

Hi @MrWrinkles,

Thanks for the post. Sorry to hear about your experience.

I will share your feedback with the team.

Best regards and have a good weekend.

Rose_Amazon

00
Reply
Follow this discussion to be notified of new activity