Today, I checked in the Inventory Defect and Reimbursement portal that there was a until which was damaged in warehouse. According to Amazon the matter is resolved with the following message in the portal:

Reconciled

Unit 1

Resolution date: 03 Jul 2025

Reason: Defect has been reconciled because the item has been regraded View policy

And on another page I am seeing the following message:

Can anyone explain what this actually means? Does it mean that Amazon is telling me, meh! it is just an item we are not going to reimburse for it so move along? Or does it mean that Amazon has replaced the item? Or does it mean that I need to open a case with the seller support about it?

Thanks in advance.