The company has been officially and permanently closed. All accounts have been cleared and shut down, and the management has left the country. I was hired specifically to handle the final wrap-up — closing any remaining accounts and terminating all outstanding agreements. One of the last steps is closing the Amazon account. However, there’s still a negative balance of about $500, and unfortunately, the company has no means or infrastructure to settle it. Could you please advise what can be done in this situation?

Is there a way to submit a formal written request? I’ve already contacted Seller Support, but they haven’t provided any clear or helpful response. Is there perhaps a mailing address in the USA where I could send a paper request? I’d also like to mention that this matter concerns the EU marketplaces (specifically Germany and Spain).

Thanks for help!