Assistance Required for Restricted Policy Violation on Plastic Toy Gun
Dear Amazon Seller Support,
I recently received a restricted products policy violation related to a plastic toy gun listing in my account. I understand the importance of complying with Amazon’s policies and take this matter very seriously, as I do not wish to compromise my account health in any way.
Could you please provide me with detailed information about the specific violation and any steps I can take to resolve this issue? Additionally, I would appreciate guidance on how to prevent such violations in the future and, if possible, assistance in reinstating my account health rating.
I am committed to complying fully with Amazon’s restricted products policies and ensuring that my product listings meet all necessary guidelines.
Thank you very much for your time and support. I look forward to your advice on how to resolve this matter promptly.
3 replies
Seller_hOZNPw7G8FIjl
As this is the sellers' forum you are not talking to Amazon on here - just your fellow sellers and the forum moderators. Contact Seller Support using the help link top right.
Seller_ZJhFeE3tNKzfh
From Amazons Weapons policy...
"Toy guns provided that they are not realistic" are allowed
From my understanding, manufacturers tend to put a bright orange end on toy guns as one of the means of making it 'not realistic'
B0F1KK9JTK the primary image, amazon I imagine might think it is realistic. Can't say for sure - but its possibly the reason.
As a side note - you also appear to be listing a gaming console that states it contains Super Mario Bros, among other games. Warning - that is copyright material and should you be caught - Nintendo DO NOT mess about.
