Hello everyone,

I’m facing a critical issue with my Amazon seller account and could really use some insights from fellow sellers or anyone with a similar experience.

Since yesterday, I have been trying to log into my seller account using several different computers. The problem is that when I apply for the OTP during the two-step verification process, the OTP is not arriving on my registered phone number. This has left me unable to access my account or make any essential changes to my login settings.

I rely completely on two-step verification to keep my seller account secure. I was planning to switch to using an authenticator mobile app for this purpose, but since I can’t complete the verification process without receiving an OTP, I’m stuck.

For additional support, I have also contacted the Amazon Seller Support team. They informed me that they would respond within 24 hours.

Has anyone experienced a similar issue or found a workaround? I’m eager to hear any suggestions or tips that might help resolve this situation quickly.

Thank you for any assistance you can offer!

Best regards,

Krishan Arora