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Seller_ZTfD1nNpFFn0R

Customer not know how to remove negative feedback

The customer for order ID 026-0438700-6689912 has agreed to remove her negative feedback and mentioned that she attempted to do so. However, the feedback still appears on my profile, so I believe she may be unsure how to complete the removal process. Could you kindly assist us with this?

@Sakura_Amazon_ @Julia_Amazon @Julia_Amzn @Sarah_Amzn @Simon_Amazon its drops my sales, i need urgent help!

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Seller_ZTfD1nNpFFn0R

Customer not know how to remove negative feedback

The customer for order ID 026-0438700-6689912 has agreed to remove her negative feedback and mentioned that she attempted to do so. However, the feedback still appears on my profile, so I believe she may be unsure how to complete the removal process. Could you kindly assist us with this?

@Sakura_Amazon_ @Julia_Amazon @Julia_Amzn @Sarah_Amzn @Simon_Amazon its drops my sales, i need urgent help!

Create and Manage Listings
Tags:Product feedback
01
27 views
6 replies
Reply
6 replies
user profile
Seller_ZVAz3d5lZuGid
In reply to: Seller_ZTfD1nNpFFn0R’s post

This is the 3rd thread that you have started about this issue, which technically is against forum guidelines, creating duplicate threads. You have replies on your other threads, but if the seller still cannot fathom it out then not a lot more you can do. I found the below instructions by simply typing in to the search box at the top of this page. Unfortunately it seems that the forum mods are not responding either.

Here are the instructions for customers to remove feedback:

If the customer agrees to remove their feedback, you can provide them with these step-by-step instructions:

Go to Leave Seller Feedback.

Click on Completed Feedback.

Scroll down to locate the feedback that you want to remove, and click Remove.

Select a reason for removing the feedback, and then click Remove.

Note: You can request that a customer remove feedback. However, you cannot offer or pay any incentive to a customer for either providing or removing feedback. For more information, see

10
user profile
Julia_Amzn
In reply to: Seller_ZTfD1nNpFFn0R’s post

Hello @Seller_ZTfD1nNpFFn0R,

I will close this thread as a duplicate of your original thread: Wrong negative feedback. Please avoid creating duplicate threads in the future. This will help us keep communication well-organized.

Please follow the instructions provided by other sellers and refer to Amazon Help Pages for information about the feedback removal process: Can Amazon remove buyer feedback?

Thank you everyone for your input and advice you have provided.

Best,

Julia.

10
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user profile
Seller_ZTfD1nNpFFn0R

Customer not know how to remove negative feedback

The customer for order ID 026-0438700-6689912 has agreed to remove her negative feedback and mentioned that she attempted to do so. However, the feedback still appears on my profile, so I believe she may be unsure how to complete the removal process. Could you kindly assist us with this?

@Sakura_Amazon_ @Julia_Amazon @Julia_Amzn @Sarah_Amzn @Simon_Amazon its drops my sales, i need urgent help!

27 views
6 replies
Create and Manage Listings
Tags:Product feedback
01
Reply
user profile
Seller_ZTfD1nNpFFn0R

Customer not know how to remove negative feedback

The customer for order ID 026-0438700-6689912 has agreed to remove her negative feedback and mentioned that she attempted to do so. However, the feedback still appears on my profile, so I believe she may be unsure how to complete the removal process. Could you kindly assist us with this?

@Sakura_Amazon_ @Julia_Amazon @Julia_Amzn @Sarah_Amzn @Simon_Amazon its drops my sales, i need urgent help!

Create and Manage Listings
Tags:Product feedback
01
27 views
6 replies
Reply
user profile

Customer not know how to remove negative feedback

by Seller_ZTfD1nNpFFn0R

The customer for order ID 026-0438700-6689912 has agreed to remove her negative feedback and mentioned that she attempted to do so. However, the feedback still appears on my profile, so I believe she may be unsure how to complete the removal process. Could you kindly assist us with this?

@Sakura_Amazon_ @Julia_Amazon @Julia_Amzn @Sarah_Amzn @Simon_Amazon its drops my sales, i need urgent help!

Create and Manage Listings
Tags:Product feedback
01
27 views
6 replies
Reply
6 replies
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Seller_ZVAz3d5lZuGid
In reply to: Seller_ZTfD1nNpFFn0R’s post

This is the 3rd thread that you have started about this issue, which technically is against forum guidelines, creating duplicate threads. You have replies on your other threads, but if the seller still cannot fathom it out then not a lot more you can do. I found the below instructions by simply typing in to the search box at the top of this page. Unfortunately it seems that the forum mods are not responding either.

Here are the instructions for customers to remove feedback:

If the customer agrees to remove their feedback, you can provide them with these step-by-step instructions:

Go to Leave Seller Feedback.

Click on Completed Feedback.

Scroll down to locate the feedback that you want to remove, and click Remove.

Select a reason for removing the feedback, and then click Remove.

Note: You can request that a customer remove feedback. However, you cannot offer or pay any incentive to a customer for either providing or removing feedback. For more information, see

10
user profile
Julia_Amzn
In reply to: Seller_ZTfD1nNpFFn0R’s post

Hello @Seller_ZTfD1nNpFFn0R,

I will close this thread as a duplicate of your original thread: Wrong negative feedback. Please avoid creating duplicate threads in the future. This will help us keep communication well-organized.

Please follow the instructions provided by other sellers and refer to Amazon Help Pages for information about the feedback removal process: Can Amazon remove buyer feedback?

Thank you everyone for your input and advice you have provided.

Best,

Julia.

10
Follow this discussion to be notified of new activity
user profile
Seller_ZVAz3d5lZuGid
In reply to: Seller_ZTfD1nNpFFn0R’s post

This is the 3rd thread that you have started about this issue, which technically is against forum guidelines, creating duplicate threads. You have replies on your other threads, but if the seller still cannot fathom it out then not a lot more you can do. I found the below instructions by simply typing in to the search box at the top of this page. Unfortunately it seems that the forum mods are not responding either.

Here are the instructions for customers to remove feedback:

If the customer agrees to remove their feedback, you can provide them with these step-by-step instructions:

Go to Leave Seller Feedback.

Click on Completed Feedback.

Scroll down to locate the feedback that you want to remove, and click Remove.

Select a reason for removing the feedback, and then click Remove.

Note: You can request that a customer remove feedback. However, you cannot offer or pay any incentive to a customer for either providing or removing feedback. For more information, see

10
user profile
Seller_ZVAz3d5lZuGid
In reply to: Seller_ZTfD1nNpFFn0R’s post

This is the 3rd thread that you have started about this issue, which technically is against forum guidelines, creating duplicate threads. You have replies on your other threads, but if the seller still cannot fathom it out then not a lot more you can do. I found the below instructions by simply typing in to the search box at the top of this page. Unfortunately it seems that the forum mods are not responding either.

Here are the instructions for customers to remove feedback:

If the customer agrees to remove their feedback, you can provide them with these step-by-step instructions:

Go to Leave Seller Feedback.

Click on Completed Feedback.

Scroll down to locate the feedback that you want to remove, and click Remove.

Select a reason for removing the feedback, and then click Remove.

Note: You can request that a customer remove feedback. However, you cannot offer or pay any incentive to a customer for either providing or removing feedback. For more information, see

10
Reply
user profile
Julia_Amzn
In reply to: Seller_ZTfD1nNpFFn0R’s post

Hello @Seller_ZTfD1nNpFFn0R,

I will close this thread as a duplicate of your original thread: Wrong negative feedback. Please avoid creating duplicate threads in the future. This will help us keep communication well-organized.

Please follow the instructions provided by other sellers and refer to Amazon Help Pages for information about the feedback removal process: Can Amazon remove buyer feedback?

Thank you everyone for your input and advice you have provided.

Best,

Julia.

10
user profile
Julia_Amzn
In reply to: Seller_ZTfD1nNpFFn0R’s post

Hello @Seller_ZTfD1nNpFFn0R,

I will close this thread as a duplicate of your original thread: Wrong negative feedback. Please avoid creating duplicate threads in the future. This will help us keep communication well-organized.

Please follow the instructions provided by other sellers and refer to Amazon Help Pages for information about the feedback removal process: Can Amazon remove buyer feedback?

Thank you everyone for your input and advice you have provided.

Best,

Julia.

10
Reply
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