Trade Mark Infringement for my own Brand
For 3 weeks now we have had 12 listings removed from our Amazon account as they have been listed as infringing the copyright of a trademark - BUT WE OWN the trademark!!!!! I have sent in 6 times in 6 different cases the trademark registration document and a screenshot of the expiry dates on the intellectual property site showing this to be my trademark but seller central who have said that they will refer this internally have done nothing. Our sales are suffering as a result of these false intellectual violations yet Amazon refuse to help.
I have by mistake listed these items with a slight variation of our trademark using our Amazon store name not the actual Trademark ( the store name includes our trademark name) but this is locked and can not be edited even though seller centrals advice is to amend the brand name !!!!
Literally going round in time wasting circles for weeks feel like screaming !!!! So simple to fix !!!
Trade Mark Infringement for my own Brand
For 3 weeks now we have had 12 listings removed from our Amazon account as they have been listed as infringing the copyright of a trademark - BUT WE OWN the trademark!!!!! I have sent in 6 times in 6 different cases the trademark registration document and a screenshot of the expiry dates on the intellectual property site showing this to be my trademark but seller central who have said that they will refer this internally have done nothing. Our sales are suffering as a result of these false intellectual violations yet Amazon refuse to help.
I have by mistake listed these items with a slight variation of our trademark using our Amazon store name not the actual Trademark ( the store name includes our trademark name) but this is locked and can not be edited even though seller centrals advice is to amend the brand name !!!!
Literally going round in time wasting circles for weeks feel like screaming !!!! So simple to fix !!!
1 reply
Seller_k2X0L9mVRT0pW
if your information doesn’t match exactly then you can’t fix it. It’s read.by robots who spot any errors and deny it.