AWFUL SELLER SUPPORT
Is it just me or the seller support with Amazon is awful ?
Whenever I have any problem with my account , shipment or whatever they are not understanding anything or suddenly disconnecting ...
Sometimes for a small issue I have to call 10 times...
They are responding to other issues...
Seller support is COMPLETELY LOST !!
AWFUL SELLER SUPPORT
Is it just me or the seller support with Amazon is awful ?
Whenever I have any problem with my account , shipment or whatever they are not understanding anything or suddenly disconnecting ...
Sometimes for a small issue I have to call 10 times...
They are responding to other issues...
Seller support is COMPLETELY LOST !!
20 replies
Jona_Amazon
Hi @Seller_RGMae70CPAGz4,
Welcome to the German seller forum!
Is there a specific case which could not be solved by seller support and you still need assistance?
Maybe we can help you in the forum?
Let me know!
Best,
Jona
Seller_pafxPudBCsklC
10 or 15 years ago, Amazon had an excellent seller support.
Seller_8OyGUqwKdXfCN
Seller support is constantly degrading here.
Now we have to deal with some king of human-bots..
Seller_rMl5YA3AZSVeQ
amazon is a SELF Service marketplace.
All the answers to the issues/questions/problems you might have can be found at Seller University or Help.
and here on the forums of course. ;-)
Seller_cmr864taT6Cyh
Well, as long as Customer is King, Seller must be the looser.....
I can get only worse.... For that i am sure!
But hey, believe me; There is Market without amazon......
Seller_IBXxc1msrkSgI
yes, I agree. the customer support is super nice but they don't understand anything and have no way of actually helping you.
I got deactivated without any explanation and never got the money from my sales. The customer service opening tickets but they are closed automatically.