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Seller_wz5Cdx30EZ5MF

Trying to change a Product Title

Hi, i've been trying to change a product title for months now without success, its our own branded product and around 6 months ago amazon merged this listing with another one of our products as they said it was similar (so it then adopted the name of the other listing) - i've since deleted the other listing but cant seem to change this title. Ive tried uploading a flat file with a name change and also tried what amazon support suggested in deleting and re-adding the product after 48 hours - but again still no success - can anyone offer any advice? I'm really not getting any support from customer services. The ASIN is B097RSMR9H. Any help would be greatly appreciated. Thanks

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Seller_wz5Cdx30EZ5MF

Trying to change a Product Title

Hi, i've been trying to change a product title for months now without success, its our own branded product and around 6 months ago amazon merged this listing with another one of our products as they said it was similar (so it then adopted the name of the other listing) - i've since deleted the other listing but cant seem to change this title. Ive tried uploading a flat file with a name change and also tried what amazon support suggested in deleting and re-adding the product after 48 hours - but again still no success - can anyone offer any advice? I'm really not getting any support from customer services. The ASIN is B097RSMR9H. Any help would be greatly appreciated. Thanks

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JiAlex_Amazon

Hello @Seller_wz5Cdx30EZ5MF

For me to have a look, could you please provide me the case ID related?

Any assistance, don’t hesitate to reach out to our support channel.

Regards,

JiAlex

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Seller_wz5Cdx30EZ5MF

Trying to change a Product Title

Hi, i've been trying to change a product title for months now without success, its our own branded product and around 6 months ago amazon merged this listing with another one of our products as they said it was similar (so it then adopted the name of the other listing) - i've since deleted the other listing but cant seem to change this title. Ive tried uploading a flat file with a name change and also tried what amazon support suggested in deleting and re-adding the product after 48 hours - but again still no success - can anyone offer any advice? I'm really not getting any support from customer services. The ASIN is B097RSMR9H. Any help would be greatly appreciated. Thanks

60 views
4 replies
00
Reply
user profile
Seller_wz5Cdx30EZ5MF

Trying to change a Product Title

Hi, i've been trying to change a product title for months now without success, its our own branded product and around 6 months ago amazon merged this listing with another one of our products as they said it was similar (so it then adopted the name of the other listing) - i've since deleted the other listing but cant seem to change this title. Ive tried uploading a flat file with a name change and also tried what amazon support suggested in deleting and re-adding the product after 48 hours - but again still no success - can anyone offer any advice? I'm really not getting any support from customer services. The ASIN is B097RSMR9H. Any help would be greatly appreciated. Thanks

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Trying to change a Product Title

by Seller_wz5Cdx30EZ5MF

Hi, i've been trying to change a product title for months now without success, its our own branded product and around 6 months ago amazon merged this listing with another one of our products as they said it was similar (so it then adopted the name of the other listing) - i've since deleted the other listing but cant seem to change this title. Ive tried uploading a flat file with a name change and also tried what amazon support suggested in deleting and re-adding the product after 48 hours - but again still no success - can anyone offer any advice? I'm really not getting any support from customer services. The ASIN is B097RSMR9H. Any help would be greatly appreciated. Thanks

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JiAlex_Amazon

Hello @Seller_wz5Cdx30EZ5MF

For me to have a look, could you please provide me the case ID related?

Any assistance, don’t hesitate to reach out to our support channel.

Regards,

JiAlex

00
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user profile
JiAlex_Amazon

Hello @Seller_wz5Cdx30EZ5MF

For me to have a look, could you please provide me the case ID related?

Any assistance, don’t hesitate to reach out to our support channel.

Regards,

JiAlex

00
user profile
JiAlex_Amazon

Hello @Seller_wz5Cdx30EZ5MF

For me to have a look, could you please provide me the case ID related?

Any assistance, don’t hesitate to reach out to our support channel.

Regards,

JiAlex

00
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