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Buy Shipping label missing info case open since October
I have had a case open now since October CASE 9200376282
I regularly get emails stating they are looking into it. Obviously nothing has been done because most days I get missing information on the labels and have to go back to my shipped orders and write it on the label
I haven't opened up anymore cases, wondered if i should? The missing information are all prime FBM amazon Business Sarl orders
Am I the only one having this issue and I couldn't find any recent forums relating to this issue?
4 replies
Sarah_Amzn
Hello @Seller_hUp93TDHDYcmD,
I checked the case ID and is currently being handled by the appropriate team. I'll be monitoring its progress and escalate it further if necessary.
If any other sellers are experiencing the same issue, please feel free to share in this thread. This will help us understand if it's a widespread problem.
Sarah.
