Products removed for being in wrong catagory, when they are actually in correct catagory. SS offer no help - need some MODS

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_rluydfDQ8rGNc

Products removed for being in wrong catagory, when they are actually in correct catagory. SS offer no help - need some MODS

Case ID10876678692

The ASINS have been removed because they are not apparantly in the correct health and personal care catagory, but they are. They are a fish oil. Their catagory is

"Health & Personal Care > Vitamins, Minerals & Supplements > Essential Fatty Acids > Fish Oils"

Seller support are saying

'This product has been identified as a food supplement or similar product that is listed outside of the Health and Personal Care category (gl_drugstore)'

Sent screen shots etc, but same old copy/ paste.

@Spencer_Amazon@Julia_Amazon@Ezra_Amazon@Sarah_Amzn@JiAlex_Amazon

43 views
15 replies
00
Reply
15 replies
user profile
Julia_Amzn

Hello @Seller_rluydfDQ8rGNc, thank you for posting. I will look into this and get back to you once I have more information.

Best, Julia.

00
user profile
Julia_Amzn

Hello @Seller_rluydfDQ8rGNc, the partner team has shared new information about your case. Please let me know if you can modify the subcategories of your ASIN: 'Essential Fatty Acids' >'Fish Oils.'

Thank you!

00
user profile
Julia_Amzn

Hello @Seller_rluydfDQ8rGNc,

I hope you are doing well! Both ASINs are now assigned to the correct category, and the restrictions have been removed.

I await your confirmation.

Cheers, Julia.

00
Follow this discussion to be notified of new activity